Report an Issue

Complaints

Our staff seek to resolve complaints wherever possible at first contact. If you are still dissatisfied, or the complaint cannot be resolved front-line staff, the matter will be referred to a senior officer who will acknowledge the complaint within 5 working days

The matter will be reviewed and you will be advised of the outcome. For more complex matters, a further investigation may be required. We value your queries and complaints and seek to provide a timely service that leaves you satisfied

Report an Issue

Send your request to Council by selecting the most relevant category option below.

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